Frequently Asked Questions: General Information
What is the daily drop?
Each day, thousands of domain names fail to be renewed and become available to the public. The drop is the window of time in which domains are deleted from the registry database and released back to the public for a new owner to register.
How does DropCatch.ai capture domains in the drop?
DropCatch.ai has a network of registrars that hit the registry servers at specific moments every day during the drop windows. Our advanced AI, along with our network of registrars, help us catch as many requested names as possible.
How successful is DropCatch.ai compared to other drop catch services?
DropCatch.ai is very competitive. Our software captures a majority of the contested domains it goes after. The technology powering DropCatch.ai is state-of-the-art.
What happens if DropCatch.ai receives a chargeback for any order?
If we receive a chargeback, DropCatch.ai will reclaim all the domains that were part of the charged-back order (if multiple domains were part of the charge, they will all be taken back) and DropCatch.ai will suspend the associated account. After that, we will re-list the domain name on DropCatch.ai.
What TLDs does DropCatch.ai support?
Currently DropCatch.ai supports .eu, .be, .nl, .uk and .pt extensions with support for .es, .it, and .de on the way.