GDPR and how DropCatch handles this
Last modified: December 30, 2021
2 minute read
From the 25th of May 2018 a new European Law, called the GDPR, will come into effect. We feel that we have always already abided by the rules and regulations that this new law stipulates but we will make some small adjustments to makes sure that we fully comply, beyond the shadow of a doubt. Our commitment to openness, privacy and honesty.
We fully commit to being open and honest about everything we do and what data we need for this.
What data do we collect and how do we use it
We collect some data when you visit our website, when you sign up and when you use our services.
Most of this is to make sure we serve you as best as we can, to find out where issues or challenges may lie so we can make sure we tackle them and to identify where we may be doing good or bad. This is also needed to prevent abusive use and therefore protect ourselves and our users from users with malintent. Almost all data is kept in such a way that it is impossible to connect the data to a specific user. This is because we do not link those if we don’t have to and to maintain the highest possible privacy possible.
We will never sell this information nor give this information to any company that doesn’t belong to our group unless we have a legal obligation to do so. Some data may be collected by companies/services that we hire but they and we are committed to not letting your data be used in any different way than described.
In other words, your data is safe with us.
What type of data do we use for that:
- Cookies (to make sure the website can work as it does and so we can examine the way the website is used)
- When you register with us as a client, we will also register you and your companies details as we will need this for supplying our services, invoicing, tax purposes, local authorities, our communications with you, etc
- If we have your mail address we will use this for commercial mailings, which you can opt-out of, and for service related communication you can not opt-out off.
This last is a must as this will mean we can send you your invoice, inform you about services changes and the likes.
External providers that we use:
- Google Analytics
You can see almost all data that we keep on you in your client account. Some cookie and analytical data will not be visible there and in that case, it means that your data has been anonymised.
We do not keep data for longer than needed or legally required. You can always request us to delete your data and we will do so as quickly as possible unless there is a lawful reason why we can’t yet and in that case, it will be deleted as soon as we are allowed to do so.
You can always request a copy of your (generic) data. You can do that by going to your account page and use the download data option. You can also contact us by sending an E-mail to firstname.lastname@example.org
DropCatch.ai takes the security of our systems and your data very seriously en we take al the appropriate steps to make sure they will all stay safe and private. If you feel that they are not secured well enough or if you suspect a data breach, please get in touch by sending an E-mail to email@example.com with subject: Security concerns.