Search our FAQ for answers to anything you might ask.

General Information

Each day, thousands of domain names fail to be renewed and become available to the public. The drop is the window of time in which domains are deleted from the registry database and released back to the public for a new owner to register.

DropCatch.ai has a network of registrars that hit the registry servers at specific moments every day during the drop windows. Our advanced AI, along with our network of registrars, help us catch as many requested names as possible.

DropCatch.ai is very competitive. Our software captures a majority of the contested domains it goes after. The technology powering DropCatch.ai is state-of-the-art.

If we receive a chargeback, DropCatch.ai will reclaim all the domains that were part of the charged-back order (if multiple domains were part of the charge, they will all be taken back) and DropCatch.ai will suspend the associated account. After that, we will re-list the domain name on DropCatch.ai.

Currently DropCatch.ai supports .eu, .fr, .nl, .uk and .com extensions with support for .es, .it, and .de on the way.

You can read more about how DropCatch.ai handles GDPR in our dedicated page regarding this topic.


Your email is your username. If you don't remember which one you used to sign up you can contact the support team and we will help you out. If you don't remember your password you can request a new one.

We require all users to use a strong password and we also encourage you to use 2 Factor Authentication. You can activate it by going to Account > Login & Security.

If you have lost access to your phone and your recovery codes you can get in touch with the support team and we'll help you get back into your account.

While we would be very sorry to see you go, you can delete your account and all the data we have about you by going to your Account page. Please keep in mind that once you delete your account there's no way to get it back.

Of course! You can login to your account and head over to Account > Personal Info and you will there have the chance to download every information we hold regarding your account with the exception of the password hash.

Buying Domains

Currently DropCatch.ai supports .eu, .fr, .nl, .uk and .com extensions with support for .es, .it, and .de on the way.

It depends. If a domain has a listed price then the cost of buying the domain will be the asking price + VAT where applicable. If the domain doesn't have a listed price then you will need to negotiate one with the owner of the domain, with our mediation where needed. 

After paying for a domain and the payment being confirmed you will be contacted by our support team with the EPP transfer code. Once received the code you are free to transfer the domain from our hold registrar to your registrar of choice.

Selling Domains

Yes but currently the selling accounts are not open for the public. If you would like to start selling on our site send us an email at support@dropcatch.ai and we'll get back to you with the details.

If you have an account that allows you to sell domains you can go to Account > Domains > New Domain for sale and add yours. Make sure to update your nameservers to ns10.dropcatch.ai and ns11.dropcatch.ai in order for it to redirect to the landing page.

No. You can simply leave the field empty and your domains will default to only accepting offers from interested parties.

Currently DropCatch.ai supports .eu, .fr, .nl, .uk and .com extensions with support for .es, .it, and .de on the way.

Our standard commission is 5% of the sale price.

The most common payout sources are bank wire, Paypal.